Privacy Policy

At Inka Planet Adventure we value and respect the privacy of our clients, users and visitors. This policy describes how we collect, use, store and protect the personal information provided through the communication channels used to request information or book our travel services.

By using our services, you accept the practices described in this Privacy Policy.

We may collect the following personal information:

Identification information

• First and last name.
• Nationality.
• Date of birth.
• Passport or ID number.
• Email address and phone number.
• Additional contact information provided voluntarily.

Travel-related information

• Travel dates and number of passengers.
• Destinations of interest and accommodation preferences.
• Special travel-related requirements.

Booking and payment information

• Information needed to process bookings.
• Proof of payment and history of booked services.

For security reasons, we do not store full credit or debit card information. Payments are processed through authorized external platforms.

We use the information we collect to:

• Manage travel quotes and bookings.
• Coordinate services with hotels, operators, carriers and guides.
• Issue tickets and tourist entrances when applicable.
• Provide assistance before, during and after the trip.
• Handle client questions and requests.
• Improve our services and user experience.
• Comply with legal, regulatory or administrative obligations.

We may share personal information only when necessary to properly deliver the booked services, with: hotels and accommodations, tour operators, transport companies, authorized tour guides, government entities related to tourism activities, and management technology platforms.

Inka Planet Adventure does not sell, rent or trade its clients’ personal information to third parties.

To improve service quality, we may use automated systems, customer relationship management (CRM) platforms, analytics tools and artificial-intelligence technologies to answer common questions, handle requests, generate preliminary quotes and improve response times.

When necessary, certain decisions or processes are reviewed by authorized company staff.

We implement reasonable technical, administrative and organizational measures to protect personal information against unauthorized access, accidental loss, improper alteration, unauthorized disclosure and fraudulent use.

However, no electronic storage or transmission system can guarantee absolute security.

Personal information is kept only for as long as necessary to deliver the booked services, maintain administrative and accounting records, resolve possible disputes or claims, and comply with applicable legal obligations.

We may send communications related to booking confirmations, updates on booked services, operational information relevant to your trip, and promotions, offers and news about our services.

You can ask to stop receiving promotional communications at any time.

You may request:

• Access to your personal data.
• Correction of inaccurate information and updates to your data.
• Deletion of information where legally applicable.
• Restriction of data processing.
• Withdrawal of the consent you have given.

Requests are handled through our official contact channels.

Our website may use cookies and similar technologies to improve the browsing experience, analyze site usage, remember user preferences and optimize advertising and marketing campaigns.

You can manage or disable cookies from your browser settings.

Inka Planet Adventure may update this Privacy Policy when necessary to adapt to legal, operational or technological changes. Changes take effect once published on our official channels.

If you have questions about this Privacy Policy or the processing of your personal data, you can contact us: